Refund & Cancellation Policy

Cancellations:

  • You may cancel a service request before repair begins without any
  • If cancellation occurs after diagnostics or disassembly, service fees will be

Refunds:

  • Full or partial refunds are applicable for:
    • The repair was unsuccessful, and the device is in the same or worse condition with in 1 or 2 working days.
    • No refunds applicable for replaced mobile parts such as displays and other related parts.
    • You were charged in error, or service could not be
  • Diagnostic and handling fees are non-refundable.

How to Request:

Email us at cellcoreelectronics@gmail.com or call 0563861293 within 48 hours of service for refund eligibility.

Disclaimer

  • We use high-quality aftermarket or OEM-grade parts unless original manufacturer parts are specifically requested (subject to availability).
  • Cell Core is not affiliated with or authorized by brands like Apple, Samsung,
  • For complex repairs (e.g., motherboard, water damage), success rates vary and full recovery with storage data is not guaranteed.
  • Cell Core is not responsible for phone data loss during Customers should back up their data in advance.